Lumieworld was founded with the mission of providing children with the comfort, security and confidence to sleep through the night on their own. We pride ourselves on being the most technologically innovate and safe night light on the market today. As we continue to grow we are so happy to have developed a product that children, parents and even teachers love. We were originally founded in Bellevue, WA where our new head- quarters are still located. We strive to provide the best quality products and services to our customers and vendors.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is a fantastic night light that my boys (3 & 5 yr old) love to play with and it is also used as a nightlight for bedtime. I cannot comment on how long the battery lasts since we use it for about 1-2 hours a night and they don’t play with it every day. I charge it every few days or when it doesn’t turn on. It also seems like a good durable nightlight but I still warn my kids not to toss or be rough with it. Thank you for a wonderful light.
This is the most adorable clock ever! My daughter absolutely loves it and it has worked wonders helping her know if it is too early to get up in the morning. Such a life-saver! She also takes it to the bathroom in the middle of the night if she has to get up. It lasts a while on one charge but we mostly leave it plugged in until she needs to move it. She shows everyone her clock and all the funny faces it can make. Best product ever!
My one year old grandson seemed hesitant to go to sleep alone. While in his room I observed him trying to rest. He constantly raised up crying. I turned my phone on with a blue light & sat for 5 minutes, he comfortably went to sleep. Then I come upon this product, after reading reviews & researching I ordered. It arrived earlier than expected, his father said he loves it. It is soothing. My grandson sleeps more soundly.
We bought this for our son when he started waking up in the middle of the night complaining about being scared of 'dinosaurs'. We figured he has an over active imagination and was dreaming of weird things (he's 2.5yrs old). This cute little night light helped a great deal! Definitely the best night light we could have purchased.
My 3-year-old had suddenly developed a fear of the dark and didn't want me to leave his room. This immediately solved our problem. The light is very bright, bright enough to read a book once I leave. I would find it far too bright to sleep, but my son finds it soothing!
I purchased this for my sons room and they love it. It puts off just enough soft light for changing a diaper, breastfeeding, or getting up and down with your child when they aren't feeling well without turning on a brighter light and hurting their eyes. Definitely recommend it
So far I love this night light! I got one for both my boys(2 + 9mo) Its perfect for night time feedings for baby. It lights up the room but doesn't disturb the baby. My 2yo saw his new night light and said "baby bear!" And hugged it :)
I could not love this thing more- it works great with midnight feedings, it’s a soft light, it’s rechargeable. My older daughter loves to play with it. Wish I had found this before I purchased two other night lights that weren’t as effective
I thought you just had to tap it to change the brightness/colors but you have to actually pick it up and put it down to do that. Otherwise, it's great. I leave it on all night with our newborn so I can easily peak into her bassinet and check on her. Gives a nice glow.
I couldn't be happier with this night light. I purchased this off my own baby registry, but my 4 year old daughter immediately claimed ownership of it. While I am sure any child would love this, it's especially great for my daughter who is autistic. She has a constant need for sensory input. She loves the changing lights, but I think the feel is her favorite thing about it. She walks around squishing it and pushing it up against her face. I wish I had it sooner.
I got this for my 4 year old who is afraid of the dark. He loves that he can hold it in his bed with him while he falls asleep. He also likes that he can choose a different color each night. I like that the bear doesn't get hot at all. I recommend this product.
We got this because my 4 year old has been going through a "Scared of the dark" phase. She absolutely loves it. Even asked me to turn off lights last night (we got it yesterday) when going to bed. However, if you accidentally set it down on the floor or table too hard, it will stop working and I'll have to gently hit the bottom of it multiple times to get it to start working. Not the power button to turn it off and on, the actual bottom. I'm not sure if the battery is set wrong or if the lights are a little loose., but since lighting up is the main purpose, and it sometimes doesn't work, it's a 3 star. However, if it worked perfectly 100% it earns a 5 star. With that being said, it works AMAZINGLY well and is truly bright and really adorable
This little bear nightlight is FANTASTIC. We use it every night. Easy to use and we love it.
This lamp is tiny but the brightness gives off just enough light. It’s perfect for nighttime feedings and diaper changes. You can set a preferred color. The only downside is that it doesn’t hold a charge very well and the cord it comes with is very small. Overall it is still a good buy.
Gifted it to my Nephew and he loves how the clock makes sounds and funny faces! I will definitely suggest this kids clocks to my friends... Worth to buy! :)
I got this for my 2 year old when she transitioned to a big kid bed. And we love this. She loves choosing the color each night. The charge lasts us 2 nights depending on how many times she wakes to turn it on and off. I will be buying on for my nieces birthday party as well.