How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I really like it. Like in the picture. A gentle, weightless and just a wonderful decoration for going somewhere. I would advise you to take it off before the shower. I will wear it with pleasure.
Not as bright gold as in the picture, but it's even great!! The chain is a very short part with beads was like a real choker, but so everything is fine.
Insanely gentle, beautiful decoration on the neck is a beautiful gold color, beautiful pearls. It's done perfectly. There is an adjustment in length.
Surprisingly gentle, elegant and neat decoration for its price. Does not look cheap, it looks great on the neck
Very beautiful, delicate necklace. On the neck it looks magical! Made qualitatively, but the pearl is a little shabby.
Unrealistically beautiful. So glad, it looks 100 times more expensive than it costs. I'm very happy. Fine!
This is wow. Seriously, it looks very nice and cool, I'm happy, everything is exactly like in the photo.
It's just a gorgeous necklace. I like it very much. Looks very nice. Recommend!!!
Very cute necklace! Wore it to an event and got tons of compliments.
Great necklace! Very gentle, short, everything, as in the description.
Amazing choker, I fell in love with it! I wear almost every day!
I was delighted! Very beautiful, especially for such a price!
Very beautiful. Delight. I'm happy. Does not look cheap.
BEAUTIFUL!!!! The material is incredible perfect.
Very gentle, took for a summer white dress.
It looks great, looks just like in the picture.
Beautifully executed, high quality.
Very beautiful choker, not very long.