How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I bought this for my husband. I received my item very fast and in great packaging. As soon as my husband and I saw this piece we both fell in love. It's high quality, as described, and beautiful. A great purchase at a wonderful price.
I just received this today & I love it! I put it on soon as I got it & started getting compliments immediately… This is beautiful piece and it shines like a new car 😄 I absolutely love it!
I thought this was something I saw in the jewelry store by looking at it online, but when I got it in person it was stunning. It was more than what I expected. I love my new cross.
I bought this for my husband. I didn't read the details thinking it was silver but it's brass, but it still looks so good. It’s heavy and comes in a great package.
I think this pendant is really made for a man because it is kinda heavy,but I don't care because it is so beautiful and I am going to wear it anyway.
Good value for the price I paid. Comes in good giftable packaging and looks and feels really solid. You won't be disappointed at all.
If you’re looking for a sparkle you’ll without a doubt get it! This pendant is a real eye catcher and is honestly the perfect size.
I like it, it shines for sure and I am loving the comments I am getting about wearing it. A little bit smaller than I imagined.
I bought this for my fiancé and he absolutely loved it. The quality is really nice for the price and it’s shiny!
This pendant is awesome. I put it on my 9mm cuban link chain and it looks great!
Love this, it really looks authentic. My friends think it’s the real thing.
Some stones are unevenly inserted, but overall a good product!
Nice piece, l don't wear it everyday and it has not turned.
Looks like the real deal and it shines like crazy!
Changed colors within one and a half weeks.
Very very nicely made, I’m super impressed.
Was exactly what I expected honestly 💀
It’s a bigger than in the pictures
This product is amazing
Doesn't bling that much.
Couple of stones fell out!