How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is just the most gorgeous watch, it is well-made and very sturdy. Great quality. The metal mesh is strong and the watch face is exquisite. The latch that fastens the watch is very sturdy and strong. It clips twice, so you never have to worry about your watch falling off or unclipping. The watch is very comfortable to wear and really adds to any outfit. It was very easy to adjust and you can adjust it yourself. I was worried since I have smaller wrists, however it was not a problem as it fits perfectly and I adjusted it to be exactly the size I needed. Extremely happy with my purchase, I love this watch.
While seemingly everyone else is all about their smart watches and gadgets that can do it all, I prefer the less is more approach. I'm very picky about watches though. I have small wrists and find many watches are simply too big and bulky. This one is absolutely perfect. I've got sensitive skin that does not like many metals so the fact this is stainless steel is awesome as it doesn't irritate my sensitive skin, and I love the rose gold finish. No frills, not special features... simply telling the time.
Perfect for a woman with a very small wrist, and though I’ve had two other watches, both high end, with this type of band, it’s the first time a tool for making the very easy job of adjusting the band size even easier. Comfortable and attractive, yet stylishly unique.
Recently bought the product. Worth paying the money. Looks better than the display picture. Really appreciate the brand for such premier looks and quality. Only suggestion is that the packaging could be a bit more professional. Overall Fabulous Product.
What a beautiful watch!! It's been over a month and it is still keeping perfect time! It's such a classy and streamlined piece and the band is so smooth and flexible. A++++ watch and will definitely buy another when needed!
This watch is absolutely gorgeous for the price! I have very small wrists, and this watch is adjustable.
It’s lovely and nice and flat. Has an adjustable band for perfect fit. It’s perfect for small wrists or someone who likes smaller watches.
Gorgeous watch! Delicate, very pretty. Great price. I receive many compliments when I wear this!
The watch is lovely - perfect small size, elegant face, well packaged - just what I was looking for.
Oh my God. Excellent product and high quality and new fashion. I loved it soooooo much.
I love this watch, it’s timeless and looks very elegant every time I wear it.
Perfect gift for any occasion. My wife loves it.