How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I was looking for a portable charger that is small and not bulky and that fits in the pocket, I found this and decided to buy it because of the good reviews I've read. Actually, I bought 5 of these to give to my sisters and sons, they like the size and the battery level display to tell you how much juice it has left. It charges the phone fast and the power bank charging also is fast. For a 40% battery level on the phone and plugged to a fully charged power bank, within just an hour the phone went up to a 90% with still 75% left on this battery pack. I think this is pretty good!!
This portable charger is excellent for travel and other uses. I like the fact that the charge doesn't run out when it's not in use and works fast . whatever the amount of charge I use, it remains at that amount until I use it again. The battery life is displayed on a tiny LCD screen. It's also a slight extra weight in my purse but that's alright. Great buy.
Works as described, I personally use it for work to keep my phone and speaker going through the night and after 10 hrs I tend to have juice left to keep charging if needed. Also handy for on the go, I usually throw it in a bag with micro usb and lightning cords which makes me a pretty popular guy when someone is in need of charge.
Bought for my son to slip into his backpack to ensure the phone always has a charge. He is in high school so the backpacks are heavy from so many books. Love how lightweight this is. So far so good. I have other chargers but like this one because of the digital display and not adding weight. Might replace mine with this one.
Nice for the price. It’s really tiny, like half the size of my iphone 11. It’s not fast, but it has pass-through charging and keeps two phones charged all day.
Great compact portable charger. Fits almost anywhere and isn’t too heavy. Is able to charge my phone about twice fully. Overall good purchase if you are looking for a nice sleek everyday charger.
Bought for a trip and continue to use. Super fast and I love how it will charge my phone at least a couple times depending on how dead it is. A must have when traveling.
I can't say anything bad about this charger. It would probably charge my phone completely about 3-4 times. I would recommend this product.
Works well and good for traveling, but only charges my phone like 1 and a half times. Could be smaller since it doesn't hold a good charge to charge my phone.
I love taking this one camping. Great for in the tent or if you go on a very long hike you can be assured always have power to your devices.
It is compact and provides two full charges for my Samsung S10+. It also retained the battery power in between charges.
Bought this cute power bank a couple of months ago, and it works very well!
Very helpful battery pack! For 10000mAH it’s so small!