How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I love anything with stars & moons on them, therefore, this was perfect. It's delicate and I wouldn't wear it if I was bending over all the time in fear that I might catch it on something and break it. It does get noticed despite its delicate appearance. Very nice. This would be a lovely necklace to gift a young lady.
I just love this necklace! It’s shiny, sparkly, and dainty. The stars just make for a unique and interesting look. The necklace seems to be good quality, and I have no doubts I’ll be able to enjoy wearing it for years to come.
This necklace was purchased as a gift. My mom absolutely loved it. She wears it daily and it still looks as beautiful as the day I bought it. Would definitely recommend. Very dainty and pretty.
As soon as I opened this, I knew it was going to be my favorite necklace for literally any occasion- including every day wear. It’s so unique and gorgeous. I have no complaints at all.
I bought this necklace as a gift for a friend who really likes "moon and stars" designs. She loved this necklace and it looks really nice on her. I think I want one for myself now.
I'm in love with this necklace and I think it's very pretty. I love everything about the sky, so it was an obvious choice. I would buy it again.
Absolutely stunning! I’m so happy with this purchase and so is the person I bought it for. This makes an awesome gift!
Longer chain than I expected but still very pretty
It's very beautiful and dainty. I was afraid the moon would be too big but it's not; it's s a really good size.
This necklace is beautiful, way better than I was expecting. I would definitely buy this again!
Beautiful necklace. The stars on the chain add the perfect touch.