JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
My dog doesn't go crazy over this bone but it's solid and seems durable. When I lube it up with peanut butter my dog licks it off but overall it's a good purchase for dogs who have an average to gentle bite.
This is a great chew toy! We have a Rottweiler and she LOVES to chew on her toys so anything remotely soft is out because she’ll literally eat it. She has been chewing on this for several days and you can barely tell. Perfect toy for her!
My dog, who is under a year old loves it and uses it all the time he is not engaged with other activities. He has chewed through all other toys made of “durable” materials.
It's perfect, my dog loves it, she has not been able to damage it at all, she usually chews through anything so fast. I like that it's soft, not hard when it hits the floor.
This is a great chew toy for our Lab puppy. Very durable and does not damage her puppy teeth. She carries it around everywhere. Thanks for a great product.
My dog is an aggressive chewer and LOVES this toy. It holds up better than the rubber bone I bought at a boutique shop here in NYC and looks great, too.
So far so good. He hasn’t gotten a chunk out of it. We have a horrible time finding things he doesn’t tear right up. Happy with the purchase.
My dogs love this and they have had it for quite a while and have not been able to destroy it! That alone is amazing. Highly recommend it
This is a very durable quality, takes a beating! Great product! My dog loves this, aggressive chewer, holds up very well!
I have a pup Belgian Malinois and he loves it so much. He can stay on it for half an hour non-stop and come back shortly after! Yeah!
Very tough. Our two big dogs are enjoying non stop chewing with no damage to the bones.
Love this toy so much so I had to buy a second one.
This toy is very well made.
Destiny is a super chewer but this toy is still in one piece and going strong!
An indestructible chew toy for a 6-year old Rottie !!!
The gig loves this and won't let anyone touch it.
Good bone but the dog is not very interested in it.
This is durable, especially with a huge chewer!
Dog loves it
I have a one year old German Shepherd, she absolutely loves that bone. Very rubbery.
Durable and fun
Great for aggressive chewers.
Great toy for super chewers! My Pittie loves it.
Seriously the best toy ever. It’s been three months and she has not destroyed it !
First toy that my puppy has not destroyed! He chews on it for hours at a time.