How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
These are perfect for me. I have allergies and it's rare for me to find earrings at such a great price that don't cause a flare up. I've been wearing these earrings for 3 weeks now and so far, I've had no problems. I usually get an allergic reaction within several hours (puffiness, itching, weeping sores) but these have been problem free. And they look great too.
For everyday wear these earrings were comfortable and good value. The packaging, complete with velvet bag to keep them in, was well above standard and packed with great care. Very pleased with my purchase.
These are lovely!! They're beautiful. They're fairly light, but also really well built. They exceeded my expectations. Would definitely buy as a gift for someone too.
These earrings are great value for money and extremely comfortable to wear. I don't know I'm wearing them as they are so lightweight by still look so pretty
The earrings look really good. They are true to size and the fastening is easy to use. Nice and lightweight, you barely notice that you're wearing them. Would recommend.
Lovely earrings light and not aware their there unless you see in the mirror which is great ,they look great too.
Beautiful hoop earing. Shipping was fast. Ordered for my friends birthday, just wish I ordered a little bit bigger.
They are what they are comfortable to wear
I’ve been wearing these earrings since I bought them 9 months ago and this morning they snapped in half, obviously the way they close weakens the earring.
good quality earrings nice size and suit me
Good value. Very pretty. Easy and comfortable to use and wear. Arrived well packaged. Love them ...would definitely recommend. Thank you.
A delightful Mother’s Day gift so good I bought it twice! Grey value and a quality product.
I bought these as a present for my daughter who was delighted with them. They are understated and elegant and look more expensive than they are.
That are really stunning, amazing for the price, not at all heavy.
They look ok but they are a gift.