Wilmax is an established manufacturer of tabletop small wares including Fine and durable Porcelain, Glassware, Thermo, Bamboo serve ware and High Polish Stainless Steel Flatware. With over 12 years of experience in Europe, we have finally made the move into North America. With Headquarters and a warehouse conveniently located outside of Philadelphia.
Wilmax Manufactures 100% of its product using our own or shared facilities in Asia in order to control quality and design 12 years producing and distributing tabletop goods in Europe, Asia, and Latin America
1,800 + Active and unique SKUs (growing by over 300 per quarter)
Currently, producing all products in Asia under our total control (we do not outsource)
Multi-Million US warehouse located outside of Philadelphia
We are very familiar with the hospitality market and our international clients have nothing but great things to say about our product.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I love this! I cannot believe what a great deal this is since it is made out of glass! I made my first cake and put it in this bowl. It looked nice and fancy compared to the other desserts there that were brought in plastic containers. Or worse yet, store bought desserts. I love that this can be a punch bowl too! It is retro looking and super cool. I highly recommend this.
This is a beautiful cup and very well made. The design makes it very comfortable to hold and drink from and the insulated glass works well for both cold and warm beverages. If you haven't used double walled cups before, you'll be impressed with the improvement. These feel sturdy and not flimsy, though compared to a standard glass or cup, they are lighter.
Purchased this last minute for a party and thank God it arrived so quickly! This is a really good size bowl. For after the party is over, you can store the rest of the deserts in the refrigerator. I was a little worried about purchasing a glass product online but it arrived with no issues and really came in handy for bringing dessert to the event.
I recommend this glass bowl to anyone. It’s a great gift idea for pastry lovers. It’s such great quality. It is easy to clean up! I love this in my kitchen and recommend wedding gifts, chef ideals, and basic kitchen decor.
I just tried these cups and I love how the coffee and tea looks in them. So I said that what they claim is that you can have your coffee and not burn your hand is true. I am not a fan of cups without handles because of the hand burn issue but can take that off the list with these glass cups.
Quite a bit smaller than I thought, but to be fair I should have paid more attention to detail when I ordered. Behind that this cup is perfect and very attractive!
We use these for the fresh-squeezed orange juice I make every morning. We wanted a small glass with a lip that curves out to serve it in—one that looks as elegant as the juice is rich and pure. We found one, this one; it is lightweight, and that curved lip is most effective at preventing drip after a swallow.