It started on a rainy day in Seattle, watching person after person walk by with an ugly umbrella, a boring umbrella, a broken umbrella, or no umbrella at all. How did the umbrella fall so far that it was barely more stylish and functional than holding a newspaper over your head? So, we decided to change that by designing an umbrella that’s stylish and durable. An umbrella that helps you look great and stay dry. An umbrella you’ll actually be happy to carry as long as you like getting compliments.
We’ve since launched a series of other products meant to accessorize your life — pouches, leashes, mugs. And all follow our design approach of creating things that sit at the intersection of style and utility. No compromises. We get there by focusing on the details that matter: premium materials, high-quality craftsmanship, custom color combinations. Things that look great and work great. Fashionable and tough. Sleek and durable. That’s the new definition of luxury.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This umbrella is the best. First off, the colors are beautiful and it is nice to have such a modern, sheik style -in the past I would usually end up picking something cheesy because that was all there was to choose from. Not anymore :) The quality is top-notch and I would definitely recommend Certain Standard umbrellas to family and friend. Excited for fall rainy weather to sport my new accessory!
As soon as I removed the umbrella from the box I was immediately impressed. You can feel the quality. The cork handle fits perfect in my hand and I have never had an umbrella open so smooth and easy. The yellow fabric brings a smile to my face and is a bright spot on a dreary day. I never thought that I would own an umbrella that I looked forward to using.
I never thought I could get this excited about an umbrella, but seriously— I LOVE it! I have only had it a few days, but every time I have used it I have gotten a ton of compliments. It’s a nice pop of color (I got teal), has a super comfy handle and the accent makes it uniquely different. The corners are also rounded so you don’t have to worry about awkwardly poking people you walk by, which is really important if you’re me! It feels like an all season umbrella— something that would work well both in rain and sun. Definitely recommend!
I have not used this umbrella in the rain yet, but I love the colors and it seems very well made. Happy with my purchase.
This is a really well made umbrella. Solid construction, feels premium in the hand, and has an attractive appearance.
Finally a company is taking the care to create a product with high-quality engineering and design and at a fabulous price. I bought one of myself but am planning on gifting several others. Bravo, this is a lovely umbrella!
Quality worth the cost
This umbrella is supposed to be a small travel umbrella, but it is too large and heavy in my mind. It's smaller than a large umbrella, though. It is very attractive and well made.
Got tired of having cheap umbrellas that fall apart after 3 uses, or get turned inside out in a strong breeze. This umbrella is built super solidly. The stylish color choices and attention to quality materials is a plus. Highly recommend!