Avenue Zoe is a women’s contemporary fashion brand dedicated to providing affordable and high-quality fashion that’s never out of style. As a people-oriented brand, we strive to fill your wardrobes and closets with effortless and chic styles that you’ll love forever.
From clothing to accessories, Avenue Zoe has everything to help you look your best from head to toe. Our collections meld classic tailoring with an edgy, yet subtle New York City aesthetic. We want to help you express your individuality without compromising comfort or budget. Our pieces transform your look to help you be the best you.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
My daughter loves these. I have bought her so many hair accessories and she never wants to wear them or they hurt her head and she takes them off but she wore this headband all day!! So many pretty colors!!!😍😍
What an amazing value and quality for a beautifully made headbands with knots. They’re very trendy and in style this year. You can wear them with straight, wavy, or curly hair!
Very pretty, several styles and colors. Love the overall selection and holding up fairly well. Love these headbands! Do not hurt my head and fit well. Perfect for a dress up or casual wear.
They fit my head and that surprised me. They are comfortable to wear. They are beautiful in their many different colors.
Very sturdy, very stylish and the colors are true to the picture. I love them! Will recommend it!
Otherwise they are good for the price and very pretty, but the specter of colors is not big unfortunately.
Fun to wear to work. Make my patients smile…
The material these headbands are made with are of good quality and very pretty. They are exactly what is seen in the pic. The only fault is that it hurts my head a little bit. Except that, everything is perfect.
Very comfortable. Lovely colors! The cutest 🥰
So cute!! Exactly what I was looking for!
It looks gorgeous and very comfy.