How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
My husband has had this bracelet for 10 months, he’s a mechanic in the navy and constantly getting his clothes ripped up at work and he has worn it every single day. It is incredible. It looks just as good as the first day I gave it to him. If it gets snagged hard enough at work, the clasp just comes undone so the leather doesn’t rip but it has only happened once or twice. I can’t recommend this enough!
I purchased other not very expensive bracelets for my husband and they did not last at all. This one I got for b-day 4 month ago and it is perfect. The point is, husb. put it on and NEVER took it off, including showers. The Leather is tightly wrapped, and looks just like new. And he loves the elegance of the rich black color of this bracelet. Need a present, buy it.
My husband was asking to wear a bracelet even though they are not his style and he tends to play with them all day long. This bracelet is his absolute favorite. He loves the look and how sleek it looks on his wrist. Feels comfortable and only takes it off while he showers... maybe when he sleeps from time to time but all in all is great.
Purchased as a gift for my husband. He wears it alot, which is more than I was expecting, so he really likes it. The only thing is he needs me to fasten it for him. Not sure if it’s him or if it's really necessary to have help, lol.
Very very nice. I’ve had mine for about 3 weeks, wear it everyday and it’s held up perfectly. It comes very nicely packaged.... well worth the money. Love it!!!
Been wearing it for about a month and only minimal wear and tear to the item. Only downside is that it is not adjustable and a bit large for my wrist.
Very highly recommended. Looks expensive but amazing quality for it's value. He loved it. Engraving it was a challenge because of the limited spacing but doable.
Good quality and hasn't faded or scratched. First time opening it was a bit tricky but was easy afterwards. Stays on when u need it and comes off when u don’t.
Beautiful product and packaging but I wish they offer it in sizes. Bracelet is kinda big for my hands.
This bracelet is well worth the money. Beautifully crafted, nice tight weave on the leather and a nifty clasp that is very unique. I like it, thanks!!
Bought this as a gift for a friend in my wedding party, absolutely beautiful and looks really nice
It looks exactly like the pictures. Loveee it!