How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Bought this on the suggestion from a friend who has something similar. I wanted to increase my hand eye coordination for my boxing crossfit workouts and ping pong ! At first it was really humbling but with some practice I got better. The product is super simple to use and pack-able for out of town trips. It does what it is supposed to do -- works on hand eye coordination. I also enjoyed watching my kids give it a try. They laughed at first and then started counting the " hits ". I also highly suggest heading over to youtube to find workouts or drills to step up your game and keep it interesting. Overall, it's a great product for what it does and the cost
The product was just as described. It's entertaining and fun for all ages. My 4 year old son and 72 year old dad have used it. It's challenging yet very straightforward. You work your way up to more intense workouts. Very cool gadget
The product is a bit difficult to use at first, so is any reflex ball! But once you get used to it, it's very useful to speed up your game. I have been using this for a week now and got better at controlling the ball. The string is solid, it's great that they included an extra string for just in case! The product is great for the price. It's highly recommended.
I love the challenges this product provides for eye-hand coordination, speed and timing. Lots of fun too.
Fun to use. I have been slowly improving but only use it a couple of times a week. My kids are too little to use it themselves but they like to punch the ball while it’s attached to me.
It’s pretty cool. It definitely help with you punching and accuracy.