How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
These holders are the PERFECT size for IKEA tapers. They are well made, sturdy, easy to clean, and work well with both a cottage and mid-century modern decor. I started with 6 and have ordered another dozen to have on hand for candlelit dinners.
I have color drip candles so I wanted a simple candle holder for the taper candles that would be a nice accent with the colors, this was perfect!
Not sure how to write a positive review about something kind of basic. ;) Holds the candle securely, looks nice. Serves its purpose
Just what I was looking for. Can't wait to set up the table and get the new candles in them. Quick delivery and just as described. Thank you.
These are just what I've been needing. Thinking about ordering a few more for my coven sister for their small candles
works well - holds the candle with the candle sticky stuff. Allows candles to burn all the way down.
I like how well made this Taper Holder is and how it holds the candle. It is very heavy and priced very reasonably.
Great for tapered candles when you don't want them too tall. Catches wax well.
It looks great and works well, but it is on the light side and isn't actually bronze. Not something I'd use where kids could bump the table, but otherwise great.
Nice little candle holder, fits my charm candles perfectly.
Beautiful candle holders. great color
Perfect for the wedding basket of candles
Perfect for altar candles!
Perfect for smaller candles
really nice but now what I expected
perfect fit for my candle........
Exactly as described
I just love it!!!
It's all good!