How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I like the solid feel of this bracelet. It is a simple piece but it really adds to the overall look. I'm a fairly plain guy, but I'm trying to add some variety to my look. The bracelet is well made, and only actual force from a heavy object would break this thing. IE; Actively trying to break it will eventually do so. Otherwise it should survive all activities you perform. The clasp works fine and far from flimsy. And there's no chance it will undo itself once it is on. It won't snag on something and pop off. I do not shower with it on, as I'd rather take it off.
I just got this set in the mail. It looks very nice! Only one thing is not so great - which is why I am giving it 4 stars instead of 5. The piece is too lightweight for me, I’m worried that my normal wear will break it. Other than that, I'm very happy with my purchase.
The shipping was fast, a day earlier than the arrival period. I have had the bracelet for nearly a week and I love it! The clasp is great. The whole bracelet has good weight to it and is highly polished. Very pleased 😀
Absolutely love this, I bought it for myself, not my husband. I wanted something to be tough, as I am a farm girl and I am rough on jewelry. This is a really nice piece and it's tougher than me so far...THAT says a lot.
This bracelet is so beautiful I bought it for my boyfriend who loves it and it looks so good on him. I recommend anyone to buy this present for their boyfriend or husband, they are going to love it.
Bought for a friend that has the most beautiful hands ever and it looks really nice on him. Very masculine. Can be worn while dressing up or down. Appears well put together.
I am very pleased, I kinda expected it to look like costume jewelry but to my surprise, it looks great! It fits nicely and is a very nice size, I'm happy!
This is a solid, study, heavy bracelet. Lots of compliments, and it looks nice with my stainless steel rings as well.
Nice product but it's a bit small for me. I ended up giving this bracelet to my daughter because it fits her more.
A very nice bracelet, nice & heavy, masculine yet not too big. It is just right - perfect.
I love this bracelet, it's thick and very sturdy. I purchased it for my hubby and he loves it.
I wear this all the time. It's really cool and high quality. I get lots of compliments on it.
The bracelet is perfect for my 18-yr old son. Just the right width for a young man.
The width is perfect. This is now my favorite out of all the other bracelets I have.
This one I'll keep brief. SO NICE that my wife asked me to buy her one!😁
I'm only giving it 4 stars because I lost it while riding my bike.
Very nice and very secure, it does not unhinge itself.
I really like it, but the clasp broke within the first week…
It is a little small and hard to put on by yourself.
Love the look and feel of this bracelet.
I like the style and boldness.
It's easy to put on and off!
Heavy duty. Nice shine.