How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Smells and works amazing! Out of all other natural window cleaners I have used this one works amazing. Of course if your window or mirror is super dirty you will need to go over it a second time but that’s because otherwise you’ll just be spreading stuff around. I personally spray a dirty window really good, scrub with a microfiber to remove all dirt and dog drool and mud then spray the window again lightly and wipe with another microfiber.
I have been using the product for over a month now to replace another cleaner and I like it. The scent is not overpowering. It does a good job cleaning up grease and food messes. I like to use natural cleaners, especially in the kitchen. I’m please with my purchase.
Product is exactly as shown. The spray bottle is great quality and sprays very evenly. It arrived even quicker than expected which was nice. Great glass cleaner and smells great too. Prefer this product over any window cleaner on the market. I will definitely purchase again.
I recently purchased the glass cleaner. I DEEP CLEANED over the weekend and I was shocked at how well it worked. I used the glass cleaner in half bath. The glass cleaner was 100% streak free! All in all, I love it!
The glass cleaner has been amazing to use on my windows and mirrors. I don't have to put much effort into cleaning the handprints off the mirror or the dogs nose and slobber off my patio door. Smells great.
Works well. Did seem to leave less streaks. I bought because I had some wiper marks on the windshield. It did not remove these marks, but did a decent job cleaning the glass.
Product worked great, really helps cut down on products we need to have since its is concentrated
Love this glass cleaner ! It makes everything shine ! I’ve ordered it multiple times and will continue to !
I LOVE these product! I saw a review and thought I'd give it a try and OMG am I glad I did. It not only does the work great, it smells amazing!!! No chemical smell AT ALL. LOVE IT!
I'm really happy with this product. It works as well as any other cleaner that I've used but the scent is pleasant and I don't get overwhelmed by chemical fumes.
This cleaner is effective, smells wonderful, and is natural. I’m so glad it doesn't have thyme in it, as I am sensitive to thyme.
The glass cleaner did a great job of getting my children's sticky handprints off my glass door! Love the environmental consciousness.
I like it for mirrors, but on my windows it left a cloudy film. I think I just prefer vinegar and water on my windows. I've used the glass cleaner for light other surface cleaning, so it won't go to waste, but I probably won't do my windows again.
The glass cleaner is really nice. Light scent and a great cleaner. Streak free glass!