JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Looks good, dog seems to like it while it lasts. Not meant to be durable or to stretch out. Once torn apart it will be a small mess to clean up. Also, the cost was reasonable for something I knew would not last over one week. Not a big deal because I love my dogs and want them to have things to play with and tear apart instead of my shoes.
My guys love his froggy. Plus it’s unique from the usual- often annoying, squeaky toys. Ribbit, ribbit... My dog just waits for it to move like the ones we see in the backyard come springtime.
I liked the look of this frog toy. It's cute and looks like a decent toy, not like a cheap toy. I bought it as a gift for one of my dog grooming clients. Good size toy
This toy is great! I bought it for my Min Pin. He loves it! It has great durability! My dog plays with it constantly! It's his favorite toy! He chews on and wrestles with it, pulling on it.
This product is of much better quality than I expected based on the price. My dog loves it and chews on it constantly and it is not showing any wear after one month.
My baby girl loves this new toy. She keeps it close. We toss it, play tug of war with it. So far it is holding up well.
We have had a few of these frogs over the years. Every time one "dies," I replace it. All 3 of my dogs have loved them.
So far our dog hasn't destroyed it. Some stuffing came out, so I had to repair it - otherwise she seems to enjoy the toy.
Haven't had it long enough to be positive of durability, but seems to be holding up well. My dog loves it.
My dogs LOOOOVE this toy! It's tough enough to stand up to a LARGE 10-month-old German Shepherd and a 3-way tug-o-war with my pugs. It's adorable too!
My dog destroys most toys, but this one she just carries around so I can't attest to how durable it would be if chewed on regularly.
My 145lbs Black Russian Terrier loves this toy and carries it around like a live baby in his mouth.
My dog never plays with toys. Absolutely love these toys. I highly recommend them.
We just got this toy last night, but Daisy loves it already!
My puppy LOVES this.
My dog loves these toys. The frog is his favorite right now. My dog plays with this gently. I would not recommend a dog that plays rough as it is not durable.
My dogs love this thing.
This is a nice toy. My dog loved it
This toy is very cute and our dog loves it.
My dog loves his new toys.
My Boston Terrier loves this frog but her puppy teeth love to pull on the fuzzy exterior.
My dogs love this toy, it’s so cute.
One of her best toys she loves it.