How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is a WINNER!!!! I was skeptical about ordering this pendant, I didn't want it too BIG, yet not too small. And to my surprise, it was exactly what I was looking and hoping for. DEFINITELY recommend!
Absolutely the best jewelry purchase I've made ever! Not lacking in size and does not leave me to desire anything more, it is absolutely perfect. I have not one complaint. BUY IT... NOW!
I really love this beautiful lightning pendant! It is much more lovely in person than the photos show. The gold is a yellow tone that harmonizes fine with other gold jewelry. Great gift!
Beautiful sturdy pendant! I’m a Tampa Bay Lightning Super Fan and I proudly wear this on a necklace to support and show my love of my team.
Purchased as a birthday gift for a child and he LOVES IT. Packaged very well. Very well made.
It's awesome. I bought it for my gf to put it in her car in the rear-view mirror and she loves it!
A little flimsy, not what I expected. Thought it would have been heavier like the pic looked.
I recommend this necklace to everyone who just wants something simple and feminine.
Love! It is awesome:) better than I actually figured it would be:) shipped super fast also!
Love the design unique from all the others I've seen. Love it! It's everyday wear for me!
I was surprised at the quality of this charm. It’s definitely well made for the price.
I wear it as a necklace. I really like it. Got lots of compliments. Beautiful made.
Great quality, perfect size, and very comfortable to wear. ❤️⚡️
This pendant is as beautiful as it looks.
Little smaller than what I expected.
Beautiful, feminine & shiny.
Was well worth the price
It’s beautiful and simple.