How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I kept putting off buying a new watch, but my old watch had several functions that were no longer working. This watch is fairly good size, I had not really thought about it before purchase, but it is lightweight and comfortable since I have been wearing it. It has all the features that I liked in my old watch and is a good looking watch also. I would recommend this watch to anyone, although if you have a small wrist, you may want to check out some which are smaller in diameter.
I bought this watch for my boyfriend as a 'Thank you for everything you do' for me, because you DESERVE this watch. And he absolutely loved it. He was a little taken aback when he realized that the package was not for me, but for him. He wears it everyday, and is excited to figure out the gadgets for it. Thank you!
This is a pretty nice and rugged watch. Great beater watch! Only negative...the analog and digital time clocks work separately. Whereas with Casio on a similar watch and function, you can expect both analog and digital clocks working simultaneously and in sink.
It's a great watch for the price. I received lots of compliments. I only use it for work as I am not much of a watch wearer. It's fairly large which took some time getting used to, but it's comfortable. I like that it has the date and also has military time if needed. Would recommend.
Received this watch as a Christmas gift. It looks great and fits comfortably. I like the siяe of the watch, it's in between a regular sized watch and the really big ones you see out there. I have yet to try it in the surf, but it seems reliable in water.
Very good overall work watch. Very good price. Haven't dived with it yet, but nice face layout, lots of extras on top of telling time. Easy to read night illumination. Good quality feel band and secure buckle. I would highly recommend this product.
This is a nice looking watch. I was nervous but my boyfriend has been wearing it for a month now and it still looks bright and works great. He has gotten a lot of compliments about it.
This watch has a lot of useful features, but it is HUGE! If you have a small wrist or need it to fit in latex exam gloves, look for other options.
So far so good. Bought as a gift for my fiancé and he loves it. It’s nice and “chunky” with a large face which he likes. Hopefully it doesn’t disappoint in the future.
Another fun addition to my collection. Does what it is supposed to do. Great value and great look when I dress for hiking.
Works as described and gets compliments on it. They think it's a $400 watch. Lol. Great for outdoors - hiking, swimming etc. Which is what I use it for.
Very nice, good quality, details are very fine tuned. Settings and adjustments are very intuitive
Gorgeous, gorgeous watch. Very fast delivery. So far, all is well with this watch.
Great looking watch and great functions. I get lots of people ask me about it