How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is a nice pendant. It has a nice substantial weight and the material felt very solid and substantial. I got it to replace a similar pendant my nephew lost that belonged to his dad. We engraved his initials on one side and his dad's on the other. When he opened it at Christmas he was very emotional and loved it.
This was a birthday purchase for my grandson, who is 18. He loved it! The quality was very good. It looks like an expensive piece. It turned out to be a very special gift that he'll have for a long time. I am very pleased and will be shopping for other pieces. Oh, and delivery came very fast. A win all the way!
This necklace is amazing quality, made out of nice solid metal that feels well made when holding it, both the pendant and the chain are made of this material and the knife has the details pictured and this is one of the most solid necklaces I own, and I have many.
My son loved this necklace. It is actually made very well, which I was surprised by, since it was so cheap. The length is great, and it is good for everyday wear.
Ordered this knife pendant necklace for my daughter's Halloween party costume. It's shiny and pretty, very well made, so it won't be only for Halloween!
The knife is well-crafted and it’s beautiful. I love the length of the chain and the pendant is the perfect size. Came in a perfect package for the necklace.
It's a great necklace, it has a nice weight to it. Only reason I'm giving it 4 stars is the knife itself is not big enough than I expected but still awesome!
Not too flashy but still cool to look at. Got it as a Christmas gift, but I was tempted to take it for myself. Love the detail of the knife.
Looks good, I do wish it looked a little more realistic. But it’s a nice addition to when I’m stacking necklaces.
I loved it!! Super punk rock fits with all of my other chains!! Will buy it again if it gets rusty or anything because I love it too much!!
It was a perfect gift for my friend who works in maintenance.