How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Lovely quality of the necklace and great length just the way I wanted it to be. I loved the size of the pearls I got They’re great for dressing up or down and great for layering of the necklace. Good quality so far hasn’t broken yet. So overall brilliant purchase.
Excellent value for money. The necklace fits perfectly and as a plust there are a few links on the clasp that allows you to shorten it or lengthen it a bit. To my amazement the necklace arrived the following day. All in all, a very pleased customer, thank you.
This was exactly what I was looking for. It fitted just below my collar bones and suited the neckline of my dress. The white pearls are of uniform size.
Very pleased with the Pearl necklace. The pearls are the same size and look beautiful. I wouldn't hesitate to purchase again.
I thought this would have looked cheap.. I was wrong! It is very pretty, chunky & it lighten the face...Amazing value for money! Hope the clasp will last
Simply lovely necklace..........can glam up most clothes. Can’t wait to wear it on a cruise. Thankyou.
This necklace is just what I was looking for the fastener is a little delicate but excellent value for money, and prompt service.
Bought as a present for a friend and she loved it. It’s a nice length and thepearl colour is nice and soft
Really cool necklace and outstanding service from seller in dealing with refunds - will be ordering again!
Daughter loves it. Seems good quality. Worn quite a lot now, looks lovely. Fab price.
Great necklace looks good and feels good, very good quality would recommend.
Really good quality pearls. Bought as a gift. No gift box but sturdy product and looked really nice on.
Really pleased with these pearls. Good length and colour. Would recommend
Looks like the real thing and fools almost everyone. Great necklace.
Absolutely lovely pearls so elegant and well made 10/10
it’s nice and looks good just not very moveable but all and all looks good
The beads are kind of huge.. but it's pretty
Beautiful necklace. Arrived on time
Good costume necklace. Doesn't feel cheap either.
Good quality and something to match your pin-up outfits!
Very pleased. Looks lovely.
Great product
Very pleased with it.
Great value.