How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
My grandson loved it. It's definitely pocket size, but well made, nicely packaged (makes a quality gift). It has all the bells and whistles, but I believe it's safe for a responsible older child, my grandson is 10. It has a knife, so we had a talk. It would be very handy for an adult too. I bought another for a teen grandson as a gift too.
I've always had a thing for swiss army knives. Since I lost my last one I got this and this one is good. Has several tools on it. I have this on my office bag and this thing has been useful at least a few dozen times until now. I’m happy with my purchase!
This little pocket knife is perfect to throw in my glove box for those rare times I need a knife or a small tool to open something. I did test the sharpness of the main blade, and it really isn't too bad. Overall, I really like this little multi tool.
I really enjoyed the ease of use with this multi tool. Each tool opens nicely and you can quickly change between them. I would definitely recommend this product as an multi tool.
It was a bit smaller than expected, but sturdy with a good blade. Which is what I bought it for. Compact and well made. Recommended
This is a great pocket knife, it is perfect for my son who is in Boy Scouts. He will find many uses for it on his camping trips. It is made well and will last a long time. Great multi tool for many different uses. Very happy with it.
Everything works as advertised. But everything is so close together it takes a few seconds to pick the part to use. If I were in an emergency situation it would not work well. It's a pretty great multi tool but this won't work for self defense.
I use this for fishing. So far so good and I love all the features. I will order one for my son.
Very cool knife with a ton of functionality for the price.
I got this to replace a Swiss Army knife that usually lives in my glove compartment, but went missing. I'm embarrassed to say I mostly used it for the bottle opener. Everything is nice in this tool and it is worth the money. The one thing I don't have confidence in is the bottle opener. I ended up getting a real multitool and a real bottle opener. Threw this thing in my wife's car. It has already come in handy several times.
Nice design, thin, use it for something almost every day
Portable and easy to use.
Great product at a great price!