How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Once I figured out this tool it has become invaluable. It is now a standard item in my tool bag. I travel for work a lot and I find myself constantly using this tool all the time when working on a project. It is well made and sturdy. The knife is sharp, the pliers grip very well. I like this multi tool and highly recommend it.
For the price these are really well made. I actually feel like I could use these tools as intended without breaking anything. They weigh a bit heavier than normal but I feel the increased weight makes them feel more natural when using the tools. I’ve only had it for a week but have already used it a few times and I'm impressed.
This multitool exceeded my expectations. All of the tools are easily accessible. The handle is very sturdy and comfortable. I have opened it and closed it multiple times, but have not tested it with difficult work, just moderate work. It feels durable and I am confident that it will perform as expected in any situation.
I've been wanting a good multi-function tool like this for awhile, and pleased with my choice. This tool is strong and sturdy, comes packaged in a nice case, and has the types of tools I need. Time will tell in terms of its reliability and durability over time, but I'm happy with it so far.
I am so impressed with this multi tool. This is the best tool that I purchased in a while. The quality and fit are so good. I also love that this multi tool has different screwdrivers and pliers. The knife is really sharp. Even the case is very nice. Best multi tool I have ever had!
I am very happy with my purchase. At first it was a little tricky to fold it back up but once I figured it out it's fine. I wish the case was bigger because it's very tight to get the tool in and out of the case. Overall, I like the tool and recommend it.
This is a fantastic purchase, the blade and pliers are most useful to me. The tool fits easily into the pocket. And it’s surprisingly sturdy. Recommend!
This tool is surprisingly good for the price.The tools are a little tight at first but that’s to be expected. Great product!
I bought this tool for camping. I love it!