How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Overall I'm really happy with this bike holder. It's easy to install and it's so nice to be able to just unclip it to take it off. It's perfect for when I use my bike riding app so I can see how far I've gone. Sometimes I have to be more deliberate when I use the touch screen so it will sense my finger but not enough to be too annoying.
I haven't used it yet, but my boyfriend has used it a couple of times, and he likes it. He likes to play music on a portable speaker when he rides home from work, and this case allows his phone to be super accessible without having to worry about dropping it or stopping to use it. Very high quality materials, would highly recommend.
This phone mount was just what I needed. It’s the perfect size for my iPhone XR and still has room for a wallet and keys. The touch screen works fine and I was able to see my phone screen in spite of a little glare. It’s incredibly easy to install and seems to hold in place well.
This is a wallet and a cell phone holder for your bike. Easy to install. The plastic does not interfere with the touchscreen. I play music from my phone and it does not appear to muffle the sound.
I put this on the handlebar of my Shadow RS; not too hard to install, but I have to rotate it a little to the right so I can see my lights and numbers. Great product for the price.
Easy installation, the touch screen is fast responding, there's plenty of room for your money and credit cards if you don't wanna take a wallet while you ride.
The case is perfect for my phone, fits like a glove and I'm very happy with it.
Nice product. I had my doubts about how sturdy the mounting would be but it’s working out very well.