How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I purchased this as a gift for my Mom. She absolutely enjoys this watch. It is very easy for her to read the numbers. She is very pleased with the quality of the watch. There were even enough holes in the wrist band to fit her small wrist! That is also a plus!
I know this is a cheap watch, but it looks and feels really expensive. The leather doesn’t crack or irritate the skin, the face is of a very nice color, and the dial looks very unique. Can’t express how beautiful it looks in any setting!
I love this watch, It is exactly what I was looking for. Face of the watch is beautiful and the light blue leather band really complements it. I have received several compliments on it. I would buy it again.
I purchased this watch to wear when working. I like the leather band, however I have a very small wrist and the band is too long. It is very attractive and comfortable
Great watch! Face is nice and light so the hands show up well. It has a send hand which is something I was looking for but did not realize until I received it. Good value!
I purchased this as a gift for my grandmother. The size of the numbers on the dial were perfect for her and she really likes this watch.
Got this as a gift from my mom and it’s a perfect present for me! Nice, elegant, feminine - everything I’ve been looking for in a watch!!!!
Band was stiff at first, but softened up after a little wear. Keeps perfect time. Easy to set. Easy to read.
I was pleased with this watch. It looks like a more expensive watch. It’s easy to read and very comfortable.
The dial is easy to read and it looks very professional. The band feels comfortable and just of a proper length.
Love my new watch. Works great and looks very stylish. I am pleased with my purchase.
I like the style of the face and that it has a second hand. The numbers font is nice, also.