JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
It seems to repel mosquitos on both the dog and me. Lol. We live in coastal Florida, where our state bird seems to be the mosquito. While my dog is not a huge fan of the sprays, it does seem to help him not to be attacked by insects.
I wasn't sure what to expect with the repeller, but I was pleasantly surprised. I am tired of spraying down my pet with poison every time we go out, so I thought I would give this a try. It totally works!
I use this on our family and our outside cat. Works GREAT! The cat doesn't like it to be sprayed on him though. So portable repellent works for us. We live in Florida and the mosquitos are terrible. I’m happy that now my cat is safe.
Recently I went to an area for K9 training and the mosquitoes were terrible. I used this on my dog and none bothered her. The whole K9 team ended up using it on their dogs after I raved about it to them.
We live on the coast and have had tons of rain this year. The mosquitoes were eating up my dog. And this stuff really helps. I and my dog loove it!
It doesn’t make any noise or smell. I started using it a while ago and I noticed the difference. the price is worth it!
I have a little cocker spaniel and I put this repellent onto him before we head out for a walk. This is working great.
Seems to be working effectively without any noise or clicking associated with many like these.
I have to say I was skeptical at first but I'm a believer. This mosquito repellent for pets works very well.
The place we live in had a lot of mosquitos at one point and we needed something to protect our dog. This worked perfectly for us.
This works great to help pets get mosquitos off them, especially being here in Florida.
Simple and easy to use. Most of all, effective. Will buy it again when I need more.
She's not a huge fan, but she accepts it on evenings when the mosquitoes are out.
Good.
Very quick delivery and lovely products. Thank you!
perfect, fits any dog, so he doesn’t even notice it
Kept the little bloodsuckers at bay!
This does work.
Works good but price is high for me
Product arrived on time and in perfect condition.
I like this product because it does not irritate my dog's skin as much as sprayes.